Friday, September 21, 2007

pet peeve #1

Ok. I have to stop working for a minute and just share a HUGE pet peeve that I have: wasted time, especially when it is my time wasted by someone else. It is my job to answer the phones at work, but generally they consist of just transferring the caller to the appropriate person. However, in the last few days I have received the following thoroughly frustrating phone call!

Me: Joshua Expeditons, this is Kristen.
Automated Voice (aka Time Waster): There is a minor delay in connecting your call, but your party wishes you to know that this is a very important call. Please hold to be connected.
[hold music]
Me: I'm not calling anybody...!
Time Waster: This is a very important call. Please hold to be connected to your party.
[more hold music]
Me: Maybe you didn't hear me the first time - I'm not calling anyone!
Time Waster: I'm sorry, I have been unable to connect you to your party....
Me: Good riddance! [click]

What a waste of 2 minutes of my time & energy!
Now, I know this is not a very godly response, but it's my response nonetheless, and I thought it was worth blogging about.

1 comment:

Keenan said...

definitely worth blogging about :)

we get those all the time, too, it's so annoying.